F.A.Q

SHIPPING & PAYMENT

Yes. Currently, we are providing service to the following countries:

UK (United Kingdom)
US (United States)
Ireland
Australia
Austria
New Zealand
Canada
Norway
Saudi Arabia
UAE (United Arab Emirates)
Netherlands
Mexico
Turkey
France
Germany
Sweden
Italy
Greece
Finland
Portugal
Spain
Denmark
Lebanon
Singapore
Hong Kong

But we aim to expand our services to more countries in future.

Try Modest Limited is providing two methods for shipping to cater for the needs of our dear customers:

Free Shipping Method (all countries except Lebanon):

Usually, it takes 10–15 days for a product to reach (can take up to 18 days).

Fast / DHL Shipping:

Usually, it takes 5–9 business days to most countries.

No. But we accept payments from all major cards.

Yes.

No. Custom duty / charges depend on the order and the country to be delivered, and they vary from country to country.

Payment of duties or taxes, if applicable in your country, shall be the responsibility of the customer.

Yes, it can be converted from USD to your local currency by selecting the desired currency in the dropdown menu at the bottom of the page. However, the checkout will be in USD by default.

Desktop: Embedded in the main menu on the top right side

Mobile: Embedded in the main menu

RETURNS & REFUNDS

If the product does not reach within 44 business days, you can ask for a complete refund, unless a different timeframe is mentioned in the order confirmation email or on the product page.

Rest assured, if the product does not reach, we will refund you completely.

Just send us an email at trymodest@gmail.com with the subject “Refund required”.

ORDERS & PRODUCTS

We understand that sometimes things change.

If an item becomes unavailable after you've placed your order, we'll reach out to you as soon as possible via email or WhatsApp.

We'll then offer you the option to choose a similar item, receive a full refund, or wait for the item to be restocked (if applicable).

Most of the time, yes. However, each product may be considered a separate shipment.

Sometimes each product comes from a different country or location. Therefore, there is no guarantee that products placed in the same order will be delivered at the same time or in the same parcel.

Tracking information will be provided via email once the order is shipped.

You can also track your order on the website:

Menu → Track

Still need assistance ?

Our customer care team is here to help.

Whether you have a question, need guidance, or simply want to reach out, we're happy to assist you.

Choose the way that suits you best: live chat, WhatsApp, or the contact form.

Explore our collections

featured_seasonal_and_gifts

Free shipping

Thoughtfully offered, with no minimum purchase.

encrypted

Seamless payments

Secure checkout with trusted payment methods.

support_agent

Customer care

Attentive support whenever you need it.

eco

Returns & refunds

A clear and considered 14-day return policy.

Your Ramadan selection

Your cart is empty

F.A.Q

SHIPPING & PAYMENT

RETURNS & REFUNDS

ORDERS & PRODUCTS