FAQs

Here are some frequent queries that customers ask. So we have listed them below. If there are any further questions you want to ask kindly send us email at trymodest@gmail.com or DM us on instagram @shoptrymodest or Whatsapp us on + 44 74586 91929.

Do you ship internationally?

Yes.Currently we are providing service to the following countries:

  • UK (United Kingdom)
  • US (United States)
  • Ireland
  • Australia
  • New zealand
  • Canada
  • Norway
  • Saudi Arabia
  • Pakistan
  • UAE (United Arab Emirates)
  • Netherlands 
  • Turkey
  • France
  • Germany

But we aim to expand our services to more countries in future.

Can I pay cash on delivery?

No. But we accept payments from all major cards.

Do you accept paypal?

Yes.

What if the product does not reach?

If the product does not reach within 44 Business days you can ask for a complete refund.Unless the time is mentioned in order confirmation email or on the product page. Rest assured if the product does not reach we will refund you completely. Just send us an email at trymodest@gmail.com with the subject "Refund required".

What are the shipping methods?

Try modest limited is providing two methods for shipping to cater for the needs of our dear customers:

  • Free Shipping Method 
  • Basic Shipping Method
    • Usually, it takes 10-18 business days for a product to reach. 
  • Economy Shipping Method
    • Economy shipping rates apply based on the country and weight of the products which is calculated at the checkout. Products are reached within 4-14 business days.
      • UK: 6-10 days
      • US: 8-14 days
      • Australia: 10-14 days
      • New Zealand: 8-15 days
      • Canada : 8-12 days
      • Ireland: 8-12 days
      • Saudi Arabia: 10-14 days
      • Turkey: 10-14 days
      • Germany: 8-14 days
      • France: 10-14 days
      • UAE: 7-14 days
      • Netherlands: 8-14 days
      • Pakistan: Fast shipping is not applicable in Pakistan
  • Fast/DHL Shipping (Usually it takes 6-9 Business days to most countries)

    Will Try Modest pay Custom Duty if applicable on my orders?

    No. Custom duty/charges depend on the order and the country to be delivered and it varies from country to country. Payment of duties/taxes, if any applicable in your country, shall be responsibility of the Customers.

    What if the product becomes unavailable after placing the order?

    In this case you will be notified via email and we will refund you. 

    I have multiple products in an order, will they be delivered together?

    Each product may be considered as a separate shipment.Some times each product is coming from different country/location.Therefore, there is no guarantee that products placed in a same order are going to be delivered at the same time and in a same parcel.

    How can I track my order ?

    Tracking information will be provided via email once the order is shipped. You can also track your order on website > Menu > Track.

    What is the contact number?

    You can contact us on whatsapp at this number +447458691929.

    Can I change the default USD to my local currency?

    Yes, it can be converted from USD to your local currency by selecting the desired currency in the dropdown menu. However, the checkout is going to be in USD by default.

    Currency language converter position

    Desktop: Embedded in the main menu on the top right side

    Mobile: Embedded at the bottom left